Emergencies in your home at Carriageworks

In an emergency, know what to do and who to call

Burst water pipes or complete electrical emergencies should be reported by calling the following numbers.

For water emergencies - loss of supply, mains bursts or damage etc
0345 702 3797 (Bristol Water) or 0345 600 4 600 (Wessex Water)

Electricity power cuts or dangerous situations
0800 6783 105 (National Grid - South West)

If you smell gas, please call
0800 111999 (National Gas Emergencies)

Make sure you know where in your home the various valves and switches are situated, so that you can turn off the water or electricity in an emergency.

For emergency situations which may arise in your home relating to defects, please call 0300 5000 926. Our contact centre is open 24/7.

Find out what is classed as an emergency repair