Sovereign Housing
Housing officer in Plymouth on estate walkabout

Applications and interviews

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When you apply online, you'll be guided through every step and will have the opportunity to review and amend your application before you submit it.

Find answers to common questions below. If you still have a query, please email us at and we'll be happy to help.

You can apply via our website (mobile and laptop friendly). If you're unable to apply this way, contact us at and we'll happily discuss the options available. 

It’s important to show how well you meet the criteria listed in the advert and job description. Make sure you do this as part of the application, or in your CV, as it will help your chances of being selected for interview.

Yes, we make sure all personal information you provide is protected from unauthorised use. 

We'll ask some personal questions (such as gender and age), but this information is not given to the recruiting manager. Sensitive information is separated from your application and stored confidentially. We ask for this information simply for monitoring purposes and to make sure we meet our commitment as an equal opportunities employer.

If you've already submitted your application, you won't be able to update or amend your application online. Please email us at

No, unfortunately once the advert has closed you won't be able to apply. Please contact us at and we can advise.

Yes, you can apply for as many vacancies as you like.

When you applied, you told us your email address and we'll use this to contact you throughout the online application stages. If you've checked your email and your spam folder, please email 

We'll call you after the advert close date if you've been shortlisted for interview. On the call we'll offer you an interview date and discuss arrangements.

You might be invited to a telephone interview as part of the recruitment process. If this is the case, we'll arrange all the details with you. 

You'll need to bring proof of your eligibility to work in the UK and proof of your current address. 

Proof of eligibility to work in the UK:

  • your current valid passport (including any work permit/visa)
  • a biometric residence permit (UK)
  • your full birth certificate (UK and Channel Islands) and proof of national insurance number (like HMRC document or NI card)

Proof of address:

  • a recent utility bill dated within the last three months
  • your driving licence
  • your current council tax statement (UK & Channel Islands)
  • A credit card statement (UK or EEA) dated within last three months


















We recommend smart business attire. 
The interview panel will be made up of at least two people, including the hiring manager.
Before the interview we'll let you know what the interview format will be so you can be fully prepared. Also make sure you're clear on where your interview will take place because we have more than one office in some locations. 

The interview process isn't there to trip people up, it's really about having a conversation to understand how your skills, experience and values meet the needs of the job. Think of examples of what you've done that demonstrates this. 

Don't forget that it's also an opportunity for you to make sure the role is right for you too, so feel free to ask questions. 

We'll let you know the outcome of the interview as soon as we can. If you're not successful, we'll do our best to give you useful feedback.

If you're successful, we'll phone you to let you know the good news. We'll also confirm if we need anything else from you before we send you a contract.

Our offer will be subject to satisfactory references, medical clearance and possibly a DBS (Disclosure and Barring Service) check.

When you join us, you'll attend a range of induction sessions, tour your new workplace and meet your new colleagues. Our corporate induction events are a great way to meet other people and learn more about the world of social housing, our structure, our values and aims.