Repairs for shared owners or leaseholders
Find information on the repairs that Sovereign is responsible for and what you need to maintain yourself if you’re a shared owner or leaseholder.
Plus all you need to know about defects if you live in a new-build home, our repairs service, and a link to our useful maintenance guides.
Repairs responsibilities for shared owners or leaseholders
This page explains what Sovereign is responsible for and what residents need to do themselves, including making us aware of any issues and arranging your own gas and electrical checks.
Aftercare in your new-build home
Newly-built homes need time to settle and dry out, so you may have some minor issues in the first year. More major faults with the build or quality are known as defects. Find out more about both.
Debt Advice service
Are you struggling with debt and unsure about where to turn for help? Or feeling overwhelmed by which Debt Solution may be right for you? Maybe you’re getting letters but don’t feel able to open them?
Maintenance guides
Useful guides and videos on looking after your home, such as how to avoid frozen pipes, unblocking a sink or what to do if your heating’s not working, plus advice on condensation, damp and mould.
Safety in your home for shared owners or leaseholders
Fire safety information and #GetFireSmart tips and videos for shared owners and leaseholders – plus your responsibilities for gas and electrical checks and getting permission for certain changes.
Our repairs service
Find out what’s classed as an emergency repair, how to get ready for your appointment, how we monitor repairs and what to expect from our operatives and contractors.