Section 20 Insurance notice mailing
If you've received a letter about this and have a query, please use the dedicated email address Section20@sovereign.org.uk or write to our head office address (see the notice for details). Please note that the contact centre team will not be able to answer any questions and will advise you to email the same address.
Debt advice service
We've helped hundreds of customers with their finances and can help you too
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Customer quarterly report
The last quarter saw lots of locally-based improvements and a switch to PayPoint. We also launched the In Bloom gardening competition and developed our combined customer engagement framework.
Read about our performance over the last quarterCost of living support
We've brought together sources of support and advice to help you face rising costs. As well as information on the services we provide, you'll find details on the support available in your area.
Visit our cost of living page to find out moreManage your home online
MySovereign is available 24 hours a day. Pay your rent, check your account, book a repair and update your details all in one place.
Log in to MySovereignLooking for a home
We provide good quality, affordable accommodation in a range of housing options, from rented through to outright ownership to meet the ever changing needs of our customers.
Find out more about looking for a homeHomes and Place
Our commitment to building and maintaining good quality homes and better places to live.
Read more about Homes and Place
Featured articles
Tenant Satisfaction Measures
We measure our performance against the new Tenant Satisfaction Measures (TSMs), introduced by the Regulator of Social Housing (RSH) in April 2023 as part of the Consumer Standards.
Latest news
Visit the SNG website to read our latest press releases or find out our opinion on current social housing and social issues.
Service update issue 8
As well as sharing our Community Foundation survey, our eighth service update includes topics that you told us you'd like to know more about, including, cost of living support and home repairs tips.